Professional voice prompt recordings + on-hold messaging

Founded in


Voice prompts in



Recordings are listened to

2 billion

times a year




PromptVoice, our partners, and customers alike share one goal – to maximise telephone experience

Our story

PromptVoice was founded in 1994. We launched as, initially promoting ourselves in the UK and Europe and building a substantial base of over 500 happy corporate customers across Europe. In 2013, we set our sights on promoting our service further afield, with a global ambition.

2017 was pivotal, as we launched both our revamped website and a new name: PromptVoice. We’re proud of this new identity, which reflects our telephony focus and speed of service. Today, we are market leaders, supplying customers across 60 countries globally.

What we do

PromptVoice provides professional voice prompt recordings and on-hold messaging through two platforms:

PromptVoice Studio.
Through an intuitive self-serve portal, PromptVoice Studio provides superior quality professional voice artist recordings and music for IVR prompts in over 50 languages.
We collaborate with partners worldwide to provide customers with cost-effective voice recordings, without compromising on quality.

Hosted on Hold.
Streamed on-hold messaging and music is all configured and scheduled via a Reseller or User-managed portal.

Prompts you'll love

Because our business is built on great customer service, we enjoy strong and lasting client relationships.

Southern Communications have been partnered with PromptVoice for a while now and have found each and every interaction with them both professional and very responsive; we have found the self-service portal Studio to be simple and effective. The professional recordings have been supplied well within the guaranteed SLA and I would have no hesitation in recommending PromptVoice

Paul Norsworthy
Customer Service Manager | Southern Communications Ltd

Their Studio self-serve portal is really easy to navigate and the fast turnaround times are impressive! We’ve been able to create and manage our own library of customer prompts which enables us to provide a responsive, efficient and cost-effective solution for our customers.

Christopher Bennett
Technical Account Manager | NTA Ltd

We’ve been using this service for over 10 years and learned early on that the rest of the world are pleasantly surprised to find that it comes with more than just default US English recordings! The team at PromptVoice are really helpful guys too.

Scott Wilson
Associate Director, Sales and Service | e-Receptionist

Our clients couldn't be happier with the voice prompts we source with PromptVoice. The tool is intuitive and easy to use, and the results speak for themselves.

Neil Barrall
Managing Director | Telecoms World

A platform You can trust

We’re proud to be ISO9001 quality accredited and to successfully provide recordings for many of the world’s leading telephony platforms, including: