Free coronavirus telephone messages for retailers

27 March 2020

Retail coronavirus messages for free download

As more shops and retail outlets are required to change their opening hours, or temporarily shut down, up to date information for customers is ever more important. At PromptVoice we have produced professionally recorded messages for retailers to use as IVR, on-hold or in-queue messages. Messages are available in a variety of the most popular audio formats, to suit all applications.

The effects of COVID-19 are increasing almost on a daily basis, along with the impact upon our working and social lives. The challenges faced by all businesses are exacerbated by disrupted working practices, as increasing numbers of staff are required to self-isolate or work remotely, an increase in call volumes, and the desire to maintain service levels with reduced resources.

These audio files are being offered free to download as a continuation of our efforts to support people during these difficult times. These free telephony messages can be used for on hold, in queue or on the IVR, as our way of helping retailers to keep customers updated. Our latest collection includes messages specifically recorded for retail outlets of all kinds.

To preview some of the messages and download the full set click here. There is a spreadsheet included, with details of all the messages.

Follow us on LinkedIn and Twitter for more updates on when further resources become available.


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