Major new PromptVoice release transforms channel opportunities

02 November 2021

Innovation and development are truly at the heart of what we do and the latest version release, being rolled out to resellers over the next few months, introduces a wealth of new tools and benefits that will enable all channel players to complete their portfolios and secure additional margin. 

In this release, the channel can expect to see:

A Freemium model with intuitive customer-initiated upgrades

The all-new Freemium model offers everything you’d expect to see from a classic Freemium proposition – the ability to give all customers access to basic functionality, free of charge, and then upgrade them through the paid subscription packages, generating healthy margin increases.

But we’ve taken it one step further with new, inbuilt smart upgrade paths that let customers initiate their own upgrades whilst resellers sit back and watch their revenue streams grow. This intuitive new functionality encourages users to upgrade through the subscription levels to gain access to more advanced functionality. Resellers see their margin growing automatically, and save the time and headache normally associated with upselling different subscription levels.

Simplified pricing, new packages

Naturally, the freemium proposition is bundled with new, simplified pricing, as well as two entirely new packages. Simplifications give resellers and end users access to more functionality as standard and enhance service quality guarantees. Caps on the number of seats and simultaneous calls have been removed from all packages, maximising flexibility, and scalability. The two newly added plans, Premium+ for streaming customers, and Pro for download customers, mean there’s a PromptVoice subscription plan available to suit any type of customer – from micro-SME to the largest enterprise.

New Text-to-Speech and professional voices

In addition to new and improved commercials, this release is packed with hundreds more on-hold message recordings and templates, all available within the subscription plans. Plus, over a hundred new voices have been added, including professional voice artists and the latest text to speech characters from Google, Amazon, and Microsoft.

Learn more about the benefits of partnering with PromptVoice - click here to discover all the powerful functionality PromptVoice helps you deliver!

Please note: Pricing and package information shown in images on this page are purely for illustrative purposes and may not reflect actual pricing. To obtain information on accurate pricing and package inclusions, please speak to your account manager or email

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