PromptVoice Blog

The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems

Posts by Laura Maddocks

Wow, how have we come this far already?

We’ve managed 8 weeks of staying at home, home-schooling and working from home.

Laura Maddocks

Free coronavirus telephone messages for retailers

As more shops and retail outlets are required to change their opening hours, or temporarily shut down, up to date information for customers is ever more important. At PromptVoice we have produced professionally recorded messages for retailers to use as IVR, on-hold or in-queue messages. Messages are available in a variety of the most popular audio formats, to suit all applications.

Laura Maddocks

Free message audio files for Pubs, Clubs, Restaurants and Schools

As a continuation of our efforts to support people during these difficult times, we are offering free telephony messaging to all businesses, for use on hold, in queue or on the IVR, as our way of helping you manage call volumes, in these difficult times. Our latest collection includes messages specifically recorded for pubs, clubs, restaurants and schools.

Laura Maddocks

COVID-19 Message Recordings for IVR, in-queue & on-hold – free download.

We’re offering free telephony messaging for use on hold, in queue or on the IVR, as our way of helping you manage call volumes in these difficult times.

Laura Maddocks

Is the New Year a New You?

Be something more to your customers.

Laura Maddocks

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