PromptVoice Blog

The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems

The Importance of Integrations for UCaaS Platforms

Differentiating in an All-IP Market

The PromptVoice Team

The Evolution of AI Voices: Transforming On-Hold and Queue Experiences

Since 2023, we can all agree that AI has made remarkable strides, and we’ve particularly noticed it in the realm of voice synthesis. Gone are the days of robotic and monotonous automated messages - today, AI voices have evolved to sound remarkably human, opening up new opportunities to enhance customer experience. The advantages are clear – instant availability, cost-effectiveness, astoundingly human quality.

The PromptVoice Team

PromptVoice wins two prestigious innovation awards

PromptVoice, the world’s leading innovator in AI and human voicing solutions for telephony, is thrilled to announce its remarkable double win at both the prestigious 2023 Comms Council Awards and the 2023 Comms National Awards. PromptVoice secured the coveted titles of "Best Innovation" at the Comms Council Awards and "Best Supplier Innovation" at the Comms National Awards on the very same day.

The PromptVoice Team

PromptVoice announced as an 8x8 certified partner

PromptVoice, provider of bespoke professional audio recordings, is proud to have been selected by 8x8 as a certified partner for the launch of their new Technology Partner Ecosystem.

The PromptVoice Team

Simplified pricing delivers minimum 40% margin

Our latest release offers a simplified pricing structure and new, better value subscription plans that deliver a minimum margin of 40%.

The PromptVoice Team

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