The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems
As more shops and retail outlets are required to change their opening hours, or temporarily shut down, up to date information for customers is ever more important. At PromptVoice we have produced professionally recorded messages for retailers to use as IVR, on-hold or in-queue messages. Messages are available in a variety of the most popular audio formats, to suit all applications.
As a continuation of our efforts to support people during these difficult times, we are offering free telephony messaging to all businesses, for use on hold, in queue or on the IVR, as our way of helping you manage call volumes, in these difficult times. Our latest collection includes messages specifically recorded for pubs, clubs, restaurants and schools.
We’re offering free telephony messaging for use on hold, in queue or on the IVR, as our way of helping you manage call volumes in these difficult times.
Everyone has different music tastes… some people go gaga for Lady Gaga others love nothing better than relaxing to Bach or Beethoven… and others just adore the simplicity of silence. But when it comes to your telephony experience you have to please all sectors of your demographic which is far more difficult than it sounds.