PromptVoice Blog

The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems

Free message audio files for Pubs, Clubs, Restaurants and Schools

As a continuation of our efforts to support people during these difficult times, we are offering free telephony messaging to all businesses, for use on hold, in queue or on the IVR, as our way of helping you manage call volumes, in these difficult times. Our latest collection includes messages specifically recorded for pubs, clubs, restaurants and schools.

The PromptVoice Team

COVID-19 Message Recordings for IVR, in-queue & on-hold – free download.

We’re offering free telephony messaging for use on hold, in queue or on the IVR, as our way of helping you manage call volumes in these difficult times.

The PromptVoice Team

Hitting the Right Note with your On-Hold Music

Everyone has different music tastes… some people go gaga for Lady Gaga others love nothing better than relaxing to Bach or Beethoven… and others just adore the simplicity of silence. But when it comes to your telephony experience you have to please all sectors of your demographic which is far more difficult than it sounds.

The PromptVoice Team

Is the New Year a New You?

Be something more to your customers.

The PromptVoice Team

PromptVoice Launches Hosted on Hold

It may seem early in the year to be considering one of the “most potentially disruptive telecoms innovations of 2020”, but PromptVoice’s new Hosted on Hold platform is already attracting this sort of attention.

The PromptVoice Team

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