The Evolution of AI Voices: Transforming On-Hold and Queue Experiences
Since 2023, we can all agree that AI has made remarkable strides, and we’ve particularly noticed it in the realm of voice synthesis. Gone are the days of robotic and monotonous automated messages - today, AI voices have evolved to sound remarkably human, opening up new opportunities to enhance customer experience. The advantages are clear – instant availability, cost-effectiveness, astoundingly human quality.