Integrating with Genesys


Proposition summary:

  1. 300+ professional voice artists in 50+ languages
  2. Best of breed AI voices from Amazon, Microsoft, and Google
  3. Highly scalable and resilient AWS-hosted architecture
  4. 10,000+ on-hold message recordings and scripts included
  5. Freemium business model
  6. Scheduled music and message changes eliminates manual effort

Professional prompts, in-queue and on-hold audio for Genesys

Integrating the Genesys platform with PromptVoice makes it simple for Genesys partners to generate high margin monthly recurring revenues from both new and existing customers. Genesys resellers get a fully branded portal, through which they or their customers can source and provision professionally recorded IVR prompts, auto-attendant, in-queue and on-hold recordings and stream to directly to their phone system to deliver enhanced caller experiences.

Why integrate with PromptVoice?

  • Generate high margin monthly recurring revenues
  • Deliver a complete telephony solution
  • Intuitive customer initiated upgrades that drive revenue growth
  • Straightforward integration and customer on-boarding
  • Light touch, white label solution with no ongoing maintenance requirements
  • Rich library of white label marketing assets and tools
  • Differentiate your proposition from other Genesys partners

Learn more about the best way to integrate PromptVoice with your Genesys system!

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