How it works

Hosted on Hold is the next level in streamed music and on-hold messaging

Select messages from thousands of industry-related recordings, or create completely bespoke messages using example message templates.

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Easily create compilations of messages, comfort messages and music playlists and set schedules and options like Christmas music override.

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Assign compilations to individual queues and the results are streamed directly to the phone system or contact centre.

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2-week satisfaction guarantee

Our business is built on great customer service, and we want to provide prompts you’ll love. If you’re not entirely happy that the recording is correct or that your instructions have been followed, let us know within 2 weeks, and we’ll re-record it for you.

Every time you use PromptVoice it gets easier

As you use PromptVoice, you’ll build up an easily searchable online library of recordings, default file formats, unusual pronunciations, and regular voice artists. Our system is simple to use, and finding what you need for your call centre or telephone system will soon be second nature.