PromptVoice Portal

Complete your voice proposition, and earn more

An innovative prompt recording, in-queue and on-hold marketing solution for the Channel


Your customers' phone systems are a key client interface, but are they creating good impressions?


PromptVoice Portal is a highly disruptive service that enables your customers to self-serve bespoke audio compilations, adding another layer of outstanding functionality to your phone systems.


Your customers can seamlessly stream music and messages from a library of 10,000+ message scripts and recordings, or procure bespoke prompts and messages, recorded by one of our 300+ voice artists or best of breed text-to-speech (TTS) characters, all edited and quality checked by our studio engineers. Then, your customers schedule when messages should play, and select the music playlist genre for their on-hold and in-queue experiences.

How it works

Following a simple, one-off integration with your platform, your customers order recordings from a white label portal, selecting pre-recorded messages, or ordering bespoke messages. Optionally, they can use TTS recordings until voice artist recordings are delivered in 2-3 days, providing both the speed of TTS, and the professionalism of a real voice.

PromptVoice Portal mixes the selected music and messages together and streams it to your platform, in real time. Through a billing API, PromptVoice shows customer usage so you can invoice for it – that’s how light touch PromptVoice Portal is!

PromptVoice Reseller Explainer Video 270421

Everything you need to know to start earning more 
Watch time: 2m54s




  • Vast library of licence free and regularly updated music playlists in many genres
  • Audio securely streamed or available as download files
  • Message scheduling by date – ideal for Christmas, seasonal, or campaign related advertising
  • Instantly available prompts and marketing messages from text-to-speech characters
  • 10,000+ marketing message templates and recordings, plus bespoke messages
  • 50+ languages and dialects available from 300+ professional voice artists
  • Personalised in-queue and on-hold messages
  • Supports on-premise and hosted telephony solutions
  • Delivered through a secure, white label portal
  • Contact centre solutions - please click here for more information about our contact centre services
  • Enables you to deliver a complete telephony solution, and outstanding caller experience, in addition to new marketing and upsell opportunities for your customer
  • Minimal effort required to administer and maintain the platform
  • Easy upsell to existing customers, and a powerful differentiator for new prospects
  • Simple price plans to suit all customers, from micro-SME to international contact centre
  • Generate sticky, incremental recurring revenues


Untitled-3-01-1Learn what these benefits mean for you in our case study of Bluu Sky Connections! Get the case study here


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Why partner with us?

  • Sustainable, healthy revenue streams with excellent margins
  • Already integrated with most leading telephony platforms
  • Straightforward on-boarding
  • Light touch, white label solution with no ongoing maintenance requirements
  • Rich library of white label marketing assets and tools

We also offer translation, vocal localisation, and recordings in over 50 languages to help you deliver services that sound native wherever your customers operate.

Contact us today to add our innovative, white label audio streaming service to your proposition, and start generating additional revenues now!



Our business is built on great customer service, and we want to provide recordings your customers will love. If they’re not entirely happy with the recording, let us know within 2 weeks, and we’ll re-record it free.

It can be costly and time-consuming if your chosen voice artist is no longer available.  To protect you, if any PromptVoice is not available, we will re-record everything, free of charge, with a new voice (T&Cs apply). By working with PromptVoice, you can be assured of voice consistency on your telephone system…forever! 



Trusted by many of the world's leading telephony suppliers to make their services sound outstanding.