Flex-Telecom Announces Partnership with PromptVoice

18 January 2019

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Flex-Telecom is proud to announce that it is working alongside PromptVoice, the leading telephony voice prompt company. Flex-Telecom has provided telecoms solutions to businesses in West Yorkshire since 2006. Their portfolio includes state of the art telephone systems, data services, lines and structured cabling.

PromptVoice specialises in providing telephony companies with professional, high-quality voice prompts and on-hold messaging and is trusted by some of the biggest telephony brands in the UK — including O2, Vodafone, and British Telecom (BT).

First Impression

PromptVoice believes that high-calibre voice prompts are a crucial component of telephony systems that seek to reflect positively on a company’s brand. As Anthony Buxton, CEO of PromptVoice, puts it: “A telephony service provider selling their solution without professional prompt recordings is like a car manufacturer selling their cars without paint…technically brilliant, but a disappointing first impression.”

“Our partnership with Flex-Telecom is evidence of the need for telephony service providers to offer a full range of voice prompts in an increasingly demanding market.”

“Flex-Telecom are enormously proud of the close working relationships we have with our partners, and we are looking forward to building the same with PromptVoice.” Director, Matthew Cranney says “Professional voice overs are often expensive and a drawn-out process, PromptVoice offer a clear pricing structure with a simple portal to edit scripts and choose your voice artist with a swift turn around. The product matches our values and way of working with our customers. By using a professional voiceover for queues, group voicemails, IVRs and music on hold it gives you a fluid consistency, a professional image and an outlet to promote your business and product focus.”

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