PromptVoice Announces Partnership with Phoenix Link

06 December 2018

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PromptVoice, the leading telephony voice prompt company is proud to announce that it is working alongside Phoenix Link. Phoenix Link has provided professional cloud based telecom solutions to businesses in the South East since 2002. Their portfolio includes outstanding VoIP hosted cloud telephone systems, fast internet access and networking, audio and web conferencing and inbound numbers.

PromptVoice specialises in providing telephony companies with professional, high-quality voice prompts and on-hold messaging and is trusted by some of the biggest telephony brands in the UK — including O2, Vodafone, and British Telecom (BT).

 

First Impression

Paul Humphries from Phoenix Link is excited at joining forces: “ We had been looking for a voice prompt and on hold media provider for some time that could provide professional media for our clients to use on the hosted cloud telephony platforms instead of the default offering. We found PromptVoice and believe they are the right partner for us with their easy to use web portal, realistic pricing and professional solutions “

PromptVoice believes that high-calibre voice prompts are a crucial component of telephony systems that seek to reflect positively on a company’s brand. As Anthony Buxton, CEO of PromptVoice, puts it: “A telephony service provider selling their solution without professional prompt recordings is like a car manufacturer selling their cars without paint…technically brilliant, but a disappointing first impression.”

“Our partnership with Phoenix Link is evidence of the need for telephony service providers to offer a full range of voice prompts in an increasingly demanding market.”

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