PromptVoice, the leading telephony voice prompt company is proud to announce that it is working alongside Phoenix Link. Phoenix Link has provided professional cloud based telecom solutions to businesses in the South East since 2002. Their portfolio includes outstanding VoIP hosted cloud telephone systems, fast internet access and networking, audio and web conferencing and inbound numbers.
B&G's “Ho ho ho, Green Giant”, Intel’s five-note bong, and 20th Century Fox’s opening music are all strong examples of successful audio branding – they’re instantly
Giving your customers a positive telephony experience is essential for building brand loyalty, trust, and providing great customer service. But how should you go about designing a telephony system that'll leave your customers singing your praises? Here we outline the steps required to take your telephony system from zero to hero.
Reaching out to others and working together has led to the creation of the advanced societies we live in today. But as the world grows increasingly technological, it's easy to forget that being human, and treating customers as individuals with their own needs and desires, matters now more than ever.
Dead-air, distortion, irregular volume, muffled audio. No doubt you’ve experienced at least one of these examples of sub-par telephony audio, perhaps you’ve even encountered them all. And when you did, it probably put a real dampener on the whole experience – impacting your impression of the organisation. Thankfully, in the face of a widespread roll-out of HD audio across telephony networks, such disruptions are a thing of the past… right?
