4 Localization Challenges Facing Telephony Vendors in 2018 and Beyond
In the world of telephony, customers expect to be treated as individuals. In 2018, resellers, especially cloud-based, are seeking to get an early-mover advantage by launching in new geographic markets. However, many are launching without addressing localization issues, and this serves only to spoil the initial impact. Here we outline some of the challenges that resellers are facing in 2018 and the steps they can take to overcome them.